Refunds & Return Policy
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not, we offer a straightforward return and refund process.
Return Policy
- Eligibility: Returns are accepted within 30 days of delivery, provided the product is unused and in its original packaging.
- Shipping Costs: Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
- Condition: Returned items must be in resalable condition. Items that are used, opened, or damaged may not qualify for a refund.
Refunds
Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within a few business days.
Late or Missing Refunds
If you have not received your refund after approval:
- First, check your bank account again.
- Then contact your credit card company, as it may take additional time before your refund is officially posted.
- Finally, contact your bank. Processing times vary before refunds are fully posted.
If you’ve completed these steps and still have not received your refund, please contact us at info@transformapeptides.com.
Exchanges
We only replace items if they arrive damaged. To arrange an exchange for the same product, please email us at info@transformapeptides.com.
Need Help?
If you have any questions regarding returns, refunds, or exchanges, contact us at info@transformapeptides.com or visit our contact page.
