When will I receive my order?
Your order will be delivered within the ‘Estimated Delivery Date’ as committed at the time of order placement. You can check this by selecting your order from the “My Orders” section. Keep a lookout for our order delivery updates.
I have received damaged items
We are sorry you had to experience this. Click on the Account icon on the App homepage, Click on the “Orders” section, tap on the respective order & click ‘Return’. We will try to resolve this on priority.
Items are different from what I ordered
We are sorry you have had to experience this. To initiate a return of the wrong item, please log in to the App, tap the “My Orders” tab, select the order in question & tap on the ‘Return’ tab. We will try to resolve your concern on priority.
Items are missing from my order
We are sorry you had to experience this. We request you to reach out to us within 48 hours of your order delivery so that we can investigate the matter and correct it.
How do I cancel my order?
You can cancel your order from the ‘Order details’ screen before it has been shipped.
You can do so by clicking on the Account icon on the bottom of the App Home page > select “Orders” > Select the order which you want to cancel > tap “Cancel”. (Refer Image)
Or else, you can refuse it at the time of delivery and a refund will be processed back to the payment source.
How do I get an invoice for my order?
To get the invoice for your order(s), go to the “My Orders” section, tap on the respective order, and you will find an option to download the invoice in a PDF format.
I want to modify my order
Sorry, once your order is confirmed, it cannot be modified. Please cancel the previous order and make a new order with any modifications. Please reach out by chat or email for support.